Help Center
Everything you need to get the most out of Evii. Can't find what you're looking for? Contact us.
Getting started
How do I create an account?
Sign up for free at evii.app with just your email address. No credit card required. You'll be guided through a quick onboarding to set up your preferences.
What happens after I sign up?
After creating your account, you'll complete a short onboarding where you set your wellness goals and preferences. Then you'll land on your dashboard where you can start a daily check-in, try voice coaching, or begin journaling.
Do I need to download an app?
Evii works directly in your web browser — no download needed. You can access it on your phone, tablet, or computer at evii.app.
Voice coaching
How does AI voice coaching work?
You can start a voice call with Evii directly from your browser. Evii listens to what you share, asks thoughtful follow-up questions based on therapeutic techniques, and guides you through processing your emotions. It's like speaking with a counselor who's always available.
Do I need a microphone?
Yes, you'll need to allow microphone access in your browser. Most phones and laptops have built-in microphones that work perfectly.
Can I also make phone calls?
Yes! You can register your phone number and receive calls from Evii, or make calls directly through the web app — whichever is more comfortable.
Learn more about how AI voice coaching works.
Journaling
What are journal templates?
Templates are guided journaling experiences designed by therapists. Each one focuses on a specific topic — like anxiety relief, gratitude, or ADHD focus — and uses AI to ask personalized follow-up questions as you write.
How many templates are available?
Evii offers 14+ templates across three categories: Situational (ADHD Focus, Grief, Depression, Anxiety, Anger, Communication), Daily (Gratitude, Relationships, Dreams, Morning Intention), and Frameworks (CBT Reframing, IFS, Positive Psychology, ACT).
What makes Evii's journaling different?
Unlike blank-page journaling apps, Evii is interactive. The AI asks personalized follow-up questions based on what you write — pushing you to reflect deeper, just like a therapist would. Every entry is also analyzed for emotions, themes, and insights.
Explore all 14+ journal templates or learn about interactive journaling.
Subscription & billing
What's included in the free plan?
Basic AI coaching, 5 voice notes per day, select journal templates, daily mood check-ins, and weekly insights. You can use the free plan forever.
What does Premium include?
Unlimited voice coaching, all 14+ journal templates, voice-to-text journaling, advanced AI insights and entry analysis, wellness recipes, goal tracking, priority support, and early access to new features — all for $9.99/month.
Can I cancel anytime?
Yes. You can cancel your Premium subscription at any time from your account settings. No questions asked, no hidden fees.
See full plan comparison on our pricing page.
Privacy & security
Is my data secure?
Yes. All journal entries and conversations are encrypted and stored securely using enterprise-grade infrastructure. We take your privacy extremely seriously.
Do you share my data?
Never. We do not share, sell, or give your personal data to third parties. Your mental health journey is completely private.
Can I delete my data?
Yes. You can request full deletion of your account and all associated data at any time through your account settings.
In crisis?
Evii is not designed to be used in crisis. If you or someone you know is in crisis, please contact a professional or call a crisis line. Find resources at findahelpline.com.